Shipping policy

Shipping Policy

This shipping policy governs the delivery of products purchased from our webshop. By making a purchase from our webshop, you agree to the shipping terms below. If you do not agree with these terms, we recommend that you do not make any purchases.

Shipping and Delivery:

We strive to process and ship orders as quickly as possible. Please note that delivery times are indicative and may vary depending on various factors.

Shipping Costs:

Shipping costs are calculated based on the delivery address and shipping method selected. The exact shipping cost will be displayed during the checkout process before you complete payment.

Shipping Methods:

We offer different shipping methods. You can select the desired shipping method during the checkout process.

Traceability:

We provide tracking information for shipments so you can follow the progress of your order. You will receive an email with tracking information once your order has shipped.

Non-Deliverable Addresses:

We do not deliver to PO Box addresses, military bases or remote areas where delivery is difficult. Please make sure the delivery address is entered correctly and completely to avoid delays.

Receipt and Inspection:

Upon receipt of your order, we recommend that you immediately inspect the packaging and contents for any damage. If you notice any damage, please contact us within 5 days of receipt.

Returns:

For information on returns and our return policy, please refer to our "Return Policy" on our website.

Delays:

Although we do our best to have deliveries arrive on time, delays can sometimes occur due to unforeseen circumstances, such as weather conditions, holidays and customs matters. We are not liable for delays beyond our control.
Medieval Mercer
medievalmercer@outlook.com
Chamber of Commerce Number: 91125219